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You had lots of interesting questions in the chat bar of our recent webinar on tricky death claims cases. ICTS Death Benefit Services took them all down and have answered each of these here.

Editor’s Thoughts.

I had some really great conversations with the EBnet community yesterday: training trustees on King V, discussing a commercial umbrella fund’s IPS with a team of consultants, chatting to a pensions advisor in the US about SA’s pension system in a global context and interviewing a local business founder who Loves Change. And it really all boils down to one key theme underlying everything we do – governance only matters if it shows up in real people’s lives. (COFI anyone?)

And today’s news and events reflect that.

Lebogang Mogashoa (Pension Funds Adjudicator) doesn’t mince words when he called out a fund whose “passiveness, reactivity and lethargy” left a widow and children waiting years for a death benefit. His ruling – benefit plus 15.5% interest – is a loud reminder that S37C is a duty to act!

Adv. Sankie Morata (Sanlam Trust) says that trustees can proactively avoid delays by making sure that records, nominations and governance are in place before a member dies. I’m looking forward to hearing Sankie’s learnings over the past year, at their annual feedback webinar for trustees and advisors. Please join me online at 10am by registering here.

On retirement, Murray Anderson (Prescient) argues most plans fail on the cost side, not the income side. Frail care, retirement village levies, reverse dependency and estate “closing costs” all rise faster than CPI, demanding more growth assets in retirement, not fewer.

And speaking of fees, Karabo Nkoana (Ke Nako Capital) makes the case that in private equity, trustees should interrogate not just “how much are we paying?” but “what expertise and access are we getting for it?” (Stern mom voice): Why have you still not watched EBnet.Stream’s podcast series: Inside Private Markets? This is where the investment conversation is going.

Take a moment to reflect on the valuable work that you do in our industry and how it impacts real South Africans.

Send your articles and content (max 800 words) to the Editor. If you are an independent contributor, your content will be shared as an EBnet Independent Opinion.

Editor’s Live Updates.

The Editor attends many industry conferences and events and will keep you updated from these live through X, as they unfold. She’ll be at all the major conferences in 2026. If you can’t make it, follow her on X to get the highlights straight from the event.

Follow the editor here.

Notice Board.

The 2025 Evolutionary Awards Winners.

Category: Evolution in improving member outcomes

Category: Evolution in employee benefits and advice

Category: Evolution in investments

Category: Most promising women-led initiatives

Category: Most promising new black-owned initiatives

Category: The Greatest Impact

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Most Recent Reads.

Getting what you pay for in private equity

Getting what you pay for in private equity

  Karabo Nkoana, Senior Investment Director at Ke Nako Capital & Thuso Partners   No pension fund trustee can ignore the question of fees. Whatever investment managers are charging...

Delay denied dependants their rightful benefits

Delay denied dependants their rightful benefits

  Lebogang Mogashoa, Pension Funds Adjudicator   “The fund’s response paints an image of passiveness, reactivity and lethargy.” With these words, Pension Funds Adjudicator Lebogang...

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