Editor's Thoughts.

Yesterday was the first day of the 2026 FPI Convention where the topics of conversation were less conventional, and deliberately human. And to be able to see the value in that, I need to share a personal story.  Sit for a minute and think about when and why you first sought financial advice. No really, sit. Reflect. For me it was when I got divorced. For the first time in my life, I came face to face with my financial reality. I was 47. I became a single parent overnight. And the “formula for life” I had been sold (I call it big fairytale) didn’t work out for me. What’s more, I am a CFP professional, and financial planning and employee benefits have been the building blocks of my entire career.

Yet it was a human moment that really drove home the value of financial planning.

This was the feeling of Day 1 at the FPI Convention. Read more in my highlights article -about building trust, empathy and financial preparedness.

Why is this important? Because the biggest challenge standing in our way is an epidemic of apathy. How do we overcome digital saturation and algorithmic desensitisation? One of the answers might be linking what we do to a human experience, or the big feels: fear, anxiety, uncertainty about the future. What does financial confidence and preparedness feel like? One of the speakers yesterday shared a client outcome moment as a relieved sigh and a comment “it’s going to be ok”.

Today’s episode of Beyond Benefits explores how we make benefits feel useful, inclusive, meaningful to each employee.

And this year’s EBnet Evolutionaries Conference links each product, advice model, assumption and engagement moment that we as an industry work so hard to put together, with a step in a person’s life journey.

As technology exponentialises, maybe being human should too?

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