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The Office of the Pension Funds Adjudicator has issued their 2025/6 Annual Integrated Report. Read it on EBnet's Publications Podium here.

Editor's Thoughts.

The admin and financial reports look good. The averages look reassuring. But what happens when a member can’t access a benefit, understand their cover or get an answer?

Today, the 2026 EBnet Evolutionaries Conference kicks off by putting complaints under the spotlight. In my (always) humble opinion, complaints are one of the quickest reality checks on whether benefits are understood, accessible and meaningful.

At 9am, join Naheem Essop, Deputy Pension Funds Adjudicator, and Adv John Simpson, the FAIS Ombud, live as we unpack trends in member and investor feedback, and how COFI will change expectations. You can access the event by joining the virtual conference here, and heading to the main stage.

In today's articles, Gugulethu Wilson (NMG Benefits) challenges us to look beyond reassuring averages to the people whose outcomes tell a different story. Nancy Andrews (IRFA) makes the case for stronger governance, better data and effective beneficiary tracing.

Together, they set today’s challenge: don’t just report that benefits exist. Ask whether they’re reaching people and making a difference.

The Conference opens at 8am and join us at 9am for our first live event of the week. Let’s get Benefits Activated.

Send your articles and content (max 800 words) to the Editor. If you are an independent contributor, your content will be shared as an EBnet Independent Opinion.

Editor's Live Updates.

The Editor attends many industry conferences and events and will keep you updated from these live through X, as they unfold. She'll be at all the major conferences in 2026. If you can't make it, follow her on X to get the highlights straight from the event.

Follow the editor here.

Notice Board.

The 2025 Evolutionary Awards Winners.

Category: Evolution in improving member outcomes

Category: Evolution in employee benefits and advice

Category: Evolution in investments

Category: Most promising women-led initiatives

Category: Most promising new black-owned initiatives

Category: The Greatest Impact

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