by @Lerato Lamola | Aug 17, 2023 | Customer Service, FSCA, Legislation & Regulation, Technology, Treating Customers Fairly (TCF)
Lerato Lamola, Associate Director at Webber Wentzel Fintech businesses need to apply Treating Customers Fairly (TCF) principles when designing new products and services, especially considering the digital divide The future of financial services is...
by @Charlene Lawrence | Aug 17, 2023 | Customer Service, FSCA, Group Risk Insurance, Individual Insurance, Insurance, Medical Insurance, Short-Term Insurance, Treating Customers Fairly (TCF)
Charlene Lawrence, Head: Brokers and Outsourced Partners, MiWay Insurance At its most fundamental level, the building blocks of the insurance industry are relationships. The long-term success of these partnerships – whether between the insurer and its...
