2-Pots is coming. Will you be ready in time?
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In The Spotlight
Latest Articles
Where the app and adviser meet: The role of holistic financial advice
South Africans have gone fully digital – but when it comes to money decisions, screens alone aren’t enough.
This article unpacks how our daily lives now run through apps and platforms that promise instant, personalised experiences – and how this is reshaping expectations of financial advice too. If you can shop, bank and learn with a few taps, it’s natural to ask why financial planning still feels slow, fragmented or intimidating.
But Andre Fredericks (Sanlam) says the answer isn’t to replace advisers with algorithms, but to blend digital ecosystems with human judgement. Always‑on platforms and data can help spot patterns – rising debt, shifts in spending, life events – and prompt timely check‑ins. At the same time, big decisions about retirement, debt, family and risk still demand context, empathy and accountability that only a trusted human can provide.
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Why medical aid members are facing more out-of-pocket healthcare expenses than ever before
Many South Africans only discover the limits of their medical aid when a big hospital bill lands.
Belonging to a medical scheme does not automatically mean your hospital costs are fully covered, says James White, from Turnberry Management Risk Solutions. Medical schemes pay according to their own tariffs, while specialists can charge several times that rate – sometimes up to 500% – leaving members with shortfalls, co‑payments and sub‑limits that can run into tens of thousands of rands.
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Digital access reshapes retirement withdrawals under South Africa’s Two-Pot system
South Africa’s new two-pot system is proving its value – but it’s also exposing where admin and data still fall short.
👇Danie Hattingh, Principal Officer of the Building Industry Pension Scheme, explains how the system is giving building industry workers much needed access to cash while preserving a portion for retirement. Since launch, millions of withdrawals worth tens of billions of rands have been processed, underscoring just how many households are under pressure and how important this “rainy-day” access has become.
But rising complaints to the Pension Funds Adjudicator show that getting money out is not always smooth when member records, tax status, or bank details are out of sync. Danie shares how their fund is tackling these challenges.
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Signing up for financial services online? Here’s how to avoid costly scams
You don’t have to be “tech naive” to fall for a scam anymore.
Edward Wallace, Head of FinTech and Digital at The Unlimited, explains how professional‑looking websites, slick copy and seamless sign‑up flows are making fake financial providers almost indistinguishable from the real thing. As more South Africans compare, buy and manage products online, scammers are exploiting urgency and confusion to get people to click, pay and share personal data before they stop to think.
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