Edite Teixeira-McKinon, Lead Ombud of the Non-life Insurance Division at the National Financial Ombud   Your phone is more than a gadget - it’s your vault of memories, money, and...

  Naheem Essop, Deputy Pension Funds Adjudicator at the Office of the Pension Funds Adjudicator   A recent ruling by the Office of the Pension Funds Adjudicator shines a spotlight on one...

  Denise Gabriels, Lead Ombud of the Life Insurance Division of the NFO   Income protection cover is meant to be a lifeline - a safeguard against the financial shock that strikes when...

  Lebogang Mogashoa, Pension Funds Adjudicator   On Robben Island, once the fortress of conscience where Nelson Mandela and fellow freedom fighters endured iron bars for the sake of truth,...

  Nerosha Maseti, Lead Ombud for Banking and Credit at the NFO   In the world of consumer credit, the numbers tell a stark story: 62 percent of complaints lodged against credit companies...

  Reana Steyn, Head Ombud and CEO of the National Financial Ombud Scheme   All three divisions of the National Financial Ombud Scheme (NFO) played a role in securing the R442.9 million...

  Nathalie Burrows, Editor at EBnet   If Day One of the Batseta Winter Conference was about the power of small shifts to produce big outcomes, Day Two proved that the regulators are ready...

  Nathalie Burrows, Editor at EBnet   In a venue synonymous with high stakes gambling, the retirement fund industry gathered to remind itself that the real game of chance lies not on the...